What we're doing to keep our team, customers, and community safe

We wanted to make a moment to acknowledge the spread of COVID-19 around the world; it now affects us all.While no members of the Kinetic team are diagnosed with COVID-19, please read about what our company is doing to protect both our employees/team and our customers. 

Important:

• Cancellation fees are waived if you are sick or presenting symptoms. Be safe and don't risk it (and others)!
• Do not come to the clinic and call 811 (Healthlink) if:
  • You have traveled outside Canada in the last 2 weeks (effective February 27, 2020)
  • You have a fever, cough and/or nausea
  • You have had close contact with a person with a confirmed or probable case of COVID-19
  • You have had close contact with a person with acute respiratory illness who was in mainland China, Hong Kong, Singapore, Iran, South Korea, Japan or Italy in the last two weeks (effective February 27, 2020)

Measures within Kinetic:

• Any personnel who do not need to work at our offices will be working remotely.
• We’ve asked all staff to use (paid) work-time to complete this self-assessment tool.
• We’ve trained and communicated with our staff the importance of the following:
  • Staying home and isolating should they have any flu or COVID-19 symptoms (“don’t risk it” policy).
  • Limiting physical contact with others
  • Using tissues to cough or sneeze into and immediately putting it into a garbage with a lid.
• We have conducted a thorough office clean, sanitizing workstations, mice, keyboards, and traditional/mobile phones.
  • This will continue to be reinforced on a daily basis.
• We have strongly suggested that no hand-shakes, fist-bumps, or elbow taps are recommended. A wave or smile is sufficient.

These measures will be revised, as needed, based on information provided by Health Canada and other accredited institutions.
We take these measures to protect our customers, ourselves, and our local community.
Thank you,
Darren Yick